Terms and Conditions
General Provisions
These terms govern the relationship between Neon Rush Casino and all registered players. By creating an account and using the platform, individuals acknowledge acceptance of these conditions in their entirety. The casino reserves the right to modify terms with reasonable notice provided to active account holders.
Eligibility Requirements
Players must satisfy specific criteria to maintain account privileges on this platform.
| Requirement | Details |
|---|---|
| Minimum Age | 18 years or older |
| Jurisdiction | Residing in a region where online gambling is legal |
| Identity | Accurate personal information provided during registration |
| Single Account | One account per person, household, and IP address |
| Own Funds | Deposits made using payment methods registered in the player’s name |
Account Registration
Registration requires provision of accurate personal details including full legal name, date of birth, residential address, email address, and contact telephone number. Intentionally providing false information constitutes grounds for immediate account termination and forfeiture of any associated balances.
Verification Procedures
Identity verification occurs through document submission. Acceptable documentation includes:
- Valid passport or driving licence
- Recent utility bill or bank statement showing registered address
- Proof of payment method ownership
Verification completion typically occurs within 72 hours of document submission. Withdrawal processing remains suspended until verification concludes successfully.
Deposits and Withdrawals
Deposit Terms
Minimum and maximum deposit amounts vary according to payment method. Deposits process instantly for most methods, though bank transfers may require additional processing time. Funds must originate from accounts held in the depositing player’s name.
Withdrawal Conditions
Withdrawal requests undergo security review before processing. Players must complete identity verification before first withdrawal approval. The casino reserves the right to request additional documentation for large withdrawal amounts or suspicious activity patterns.
| Payment Method | Processing Time | Minimum | Maximum |
|---|---|---|---|
| Debit Cards | 1-3 business days | £10 | £5,000 |
| E-Wallets | Up to 24 hours | £10 | £10,000 |
| Bank Transfer | 3-5 business days | £20 | £50,000 |
Bonus Terms
General Bonus Conditions
Promotional offers carry specific terms detailed within individual offer descriptions. Standard conditions apply unless explicitly stated otherwise:
- Wagering requirements must complete before withdrawal of bonus-derived winnings
- Maximum bet restrictions apply during active bonus periods
- Game contribution percentages vary by game type
- Bonus validity periods commence upon bonus activation
- Violation of bonus terms results in bonus and associated winnings forfeiture
Wagering Contribution Rates
- Slots: 100% contribution
- Table Games: 10% contribution
- Live Casino: 10% contribution
- Excluded Games: 0% contribution
Prohibited Activities
The following activities constitute breaches of these terms and may result in account closure:
- Operating multiple accounts
- Exploiting software errors or technical glitches
- Collusion with other players
- Using automated betting software
- Money laundering or fraudulent payment activity
- Abusive behaviour toward staff members
Dispute Resolution
Players disagreeing with casino decisions should first contact customer support. Unresolved disputes may escalate to the relevant regulatory authority. The casino commits to responding to formal complaints within 14 days of receipt.
Limitation of Liability
The casino accepts no liability for losses resulting from technical failures, service interruptions, or circumstances beyond reasonable control. Maximum liability in any circumstance shall not exceed the player’s account balance at the time of the incident.
Governing Law
These terms are governed by the laws of the United Kingdom. Any disputes shall fall under the exclusive jurisdiction of British courts.